Refund policy

All Sales Are Final

All sales are final. Returns, exchanges, and cancellations are not accepted for any reason.

No Returns or Exchanges

The store does not accept returns or exchanges for reasons including, but not limited to:

• Change of mind
• Ordering the wrong item
• Duplicate orders
• Dissatisfaction with product selection or theme

Damaged or Lost Items

While returns are not accepted, customers who receive a damaged item or experience a lost package may contact customer support for assistance.

If shipping insurance was purchased at checkout, the store will file a claim with the insurance provider on the customer’s behalf. Claim investigations are handled by a third‑party carrier or insurer and may take an unknown amount of time, though they are typically resolved within approximately one week.

If the claim is approved, customers will receive either store credit or a refund to the original payment method, depending on the insurance provider’s decision.

Order Accuracy

All items are inspected prior to shipment to ensure accuracy and quality. Customers are responsible for reviewing product descriptions, photos, and order details before completing checkout.

Customer Support

For questions regarding this policy or assistance with an insured claim, customers may contact support at any time.